Shipping policy
Orders are typically processed within 1–2 business days following successful payment confirmation. Once dispatched, express shipping orders generally arrive within 2–3 business days, depending on destination and carrier conditions.
Shipping Restrictions
- All products supplied by Lab Ratz are intended strictly for laboratory research purposes only.
- Products are NOT approved for human or animal consumption, therapeutic, diagnostic, or veterinary use.
- Certain products may be restricted or unavailable in specific regions due to local laws and regulatory requirements.
- Lab Ratz reserves the right to refuse, cancel, or limit any order that does not meet internal compliance standards or applicable regulations.
Delivery, Risk & Delays
- Risk of loss and ownership of products transfers to the customer upon dispatch.
- Lab Ratz is not responsible for delays caused by third-party carriers, customs processing, weather conditions, or incorrect/incomplete shipping information provided by the customer.
- The customer is solely responsible for complying with all import laws and regulations in their jurisdiction. Lab Ratz is not liable for seized, delayed, or rejected shipments due to customs.
Tracking
Tracking details will be provided once your order has been dispatched. Customers are responsible for monitoring shipment progress using the provided tracking information.